Finance Operations & Control

• Own the structure and quality of our P&L, balance sheet, and cash view.
• Design and maintain daily/weekly reconciliation logic across processors, bank accounts, and the app (together with the Payments & Risk Lead).
• Build and maintain a 13‑week cash forecast that leadership can actually use for spend and hiring decisions.
• Separate customer funds (credits/deferred revenue) from company cash, ensure liabilities and revenue recognition are correct.
• Standardise and shorten month‑end close with clear checklists, clean accruals, and audit‑ready documentation.
• Create simple, reliable dashboards for: cash position, margin by game, and key back‑office KPIs.

Systems & Data

• Define the “money map” and single source of truth for financial data (what lives where and how it connects).
• Work with product/IT to specify what we need from Stripe/Revolut/app/Xero to make recon and reporting work reliably.
• Translate business needs (e.g. “we need to see margin by game”) into simple Sheets/Xero/BI solutions.
• Set up basic “spend rails”: budget rules tied to forecast and payback.

Risk & Scenario Planning

• Model the impact of COGS changes (e.g. gift card price swings) on margin and cash, and propose actions when thresholds are hit.
• Build simple scenarios (best/base/worst) for key levers and help leadership make decisions with numbers, not vibes.
• Support compliance and ToS considerations on the finance side (publisher, processor rules) together with Payments & Risk.

Team & Co‑Leadership

• Co‑lead Back Office with the Payments & Risk Lead: shared planning, clear split of ownership, joint problem‑solving.
• Work closely with the team and train to handle more of the routine finance work over time.
• Collaborate with Growth, Support, and IT to make sure financial reality is understood and built into their decisions.
• Help define when and who we hire next into Back Office as the systems stabilise.

We’ll know you’re winning when:

• Every dollar is traceable: daily/weekly reconciliations are reliable and exceptions are small and understood.
• Cash is clear: we have a 13‑week view that’s accurate enough to make confident spend and hiring decisions.
• P&L is trustworthy: revenue, COGS, credits, and liabilities are structured correctly; surprises are rare and explained.
• Risk is controlled: we understand how COGS, fees, and volume changes hit profitability and can act early.
• Back office is co‑led, not founder‑led: you and the Payments & Risk Lead run the function; Sara and others handle the daily routines without founder babysitting.

Must‑haves:

• Minimum 4 years experience in finance operations, controllership, FP&A, or similar.
• Hands‑on ownership of P&L, cash, and month‑end close in a startup or small/mid‑size company (not only big corporate).
• Experience building forecast models and cash views that others actually use to run the business.
• Comfortable working with accounting tools (Xero, QuickBooks or similar) and connecting them to real‑world operations.
• Proven ability to design reconciliation and reporting processes starting from messy data.
• Strong systems thinking: you’ve built reporting or finance processes from scratch and handed them off successfully.
• Startup experience (fast pace, less structure, more ownership).
• Player‑coach mindset: willing to do the work yourself at first and then shape it into a system the team can run.

Nice to have:

• Exposure to payments/payment ops (Stripe, Revolut, fintech or gaming)
• Experience with deferred revenue, stored value, or credit‑like products
• Basic SQL/data skills or comfort working closely with analysts/engineers on data models
• Experience co‑leading or partnering closely with an ops or payments counterpart

Not a fit if:

• You only want part‑time, consulting, or short‑term project work.
• You prefer staying at the analysis/PowerPoint level and avoid touching actual data or processes.
• You’ve only worked in very large, highly structured environments and don’t want startup ambiguity.
• You want to manage a big team right away instead of building the function and team step by step.

Is a fit if:

• You want one main company to build with, not a portfolio of clients.
• You’ve built finance/operations systems from scratch that people still use after you left.
• You like working side‑by‑side with an ops/payments partner to solve real problems.
• You care more about building something that works than about having a big title on day one.
• You want real ownership: co‑lead back office now, and grow into Head of Finance & Operations as Packsify scales.

• Remote, global, any timezone (must be comfortable working with a distributed team).
• Base salary: $30-45K USD annually, plus performance bonus.
• Employment: Full‑time, high‑impact, high‑ownership.
• Growth path: Build the finance backbone (Year 1), help hire and lead a small back‑office team (Year 2), expand into broader Head of Finance & Operations as Packsify grows.