Remote | Full-Time | Global

Community & Partner Manager

Own our Discord communities and our Alliance Dashboard. A hands on owner role focused on helping players.

Packsify is the trusted way for serious mobile strategy players to top up. Our players put a lot into the games they love, and we help them top up safely, get more value for their money, and never worry about whether a purchase will go wrong. Behind it are real people they can actually talk to, who treat them and their alliance like partners. Small, steady, fully remote team.

Our promise to players is simple: keep them safe, give them real value, and treat them with respect. Everything we build has to live up to that, including this role.

Role

This role exists to make two things more valuable for our players: our Discord communities and our Alliance Dashboard - partner program. You own both. That is the whole job.

To be clear about what this is not: this is not the head of marketing, and it is not the lead of our growth team. You will not manage a team or set company strategy. You go narrow and deep on two areas, the community and the partners, and you own the results on both. You work next to our growth and content people, not above them.

You will:

Grow our two Discord communities, Play Smarter (open to every player) and Prestige Club (for our most committed members), into places players genuinely want to be, where they get help, share wins, and get more out of their game.
Grow the Alliance Dashboard, our program that helps whole alliances top up safely, get more value, and share rewards together. It also includes Elite partners with top content creators and community owners.

The thread through both: real value for players and alliances, and genuine care for the people who hold their communities together. This is a hands on operator role. You will be in Discord every day, talking with players and leaders, running events, and paying attention to what actually helps. Not a make the deck marketing manager.

What is the Alliance Dashboard?

The Alliance Dashboard is how a whole alliance gets the most out of Packsify together, not just one person. When an alliance tops up through it, everyone is better off: the same safe service and real people behind it, more value for everyone's money, and rewards the whole alliance picks up along the way. Leaders can even gift credits to their members to say thanks for carrying the team.

Alliance leaders, creators, and community owners are the ones who bring their people in, using their own Alliance code, and yes, they earn for it too. But this is not one person taking a cut. It is the whole alliance leveling up together, safely and fairly. We run it like a real partnership, calm and clean, the way our players expect.

Responsibilities

Grow the Discord communities the right way

Run our two Discord communities day to day, and keep them genuinely useful and worth showing up to.
Grow them organically, by making them more valuable, not with giveaways and gimmicks. We already have thousands of players in there, and the goal is a much bigger community that players actually want to be part of.
Plan and run events that give players and alliances real value: readiness sessions before big in game events, strategy and Q&A sessions, and safe top up help. Not random giveaways.
Make it easy and natural for players to bring their alliance in, get quick answers, and feel at home.

Grow the Alliance Dashboard

Find and welcome new partners: alliance leaders, smaller creators, and community owners in the top 4X games.
Help them get set up fast, and help their whole alliance get real value from it.
Keep track of how partners are doing, so you can spot who is ready for more support and bigger opportunities.

Support our creators and top partners

Work closely with our existing creators and biggest alliances so they always have campaigns that fit their style.
Be their first point of contact for growth questions in Discord and DMs.

Turn real wins into stories

Work with our content lead to celebrate real reviews, wins, and player stories, and turn them into posts and messages partners can share.
Run simple community campaigns and recognition, like collecting best event stories or spotlighting a standout alliance.

Results

By the end of your first 90 days, you will have run real Discord events that players actually show up to, helped a healthy number of new partners join the Alliance Dashboard and get going, helped our strongest partners grow, and made Play Smarter and Prestige Club feel alive and genuinely useful.

Requirements

Must haves

2 to 5 years in gaming, web3, or creator communities.
You have personally owned growth and engagement for a community, not just moderated it. You planned events, campaigns, and announcements. You did not just delete spam.
You have worked directly with creators, streamers, guild or alliance leaders, or partners: outreach, communication, and tracking what actually worked.
You are comfortable living in DMs and voice chat with players and community leaders.
Strong written English. You can write an announcement or a DM that sounds like a real person, not a press release.

Nice to have

You play or have played 4X or strategy games and understand alliance culture.
You have run or improved a referral, affiliate, or partner code program before.

This role is not for you if:

You have only done corporate social media calendars and content posting.
You have never owned growth for a community yourself.
You are happiest buying paid ads or running performance campaigns. This role is community and partnerships, not paid media.
You want to do strategy from a distance and stay out of the day to day with players.
You are looking for a head of marketing or head of growth title with a team to manage. This is a hands on owner role, and you run these two areas yourself.

Location & compensation

Real ownership of two areas that matter to the business, with the freedom to run them your way.
A small, steady, fully remote team that trusts you and moves fast, with very little hand holding. EU time zone (4h overlap at least).
Direct impact you can see, since the community and partners you grow show up in the numbers.
Players and partners who genuinely care about what we do, not a faceless audience.

On pay: we keep it fair, and we are happy to talk about it early and openly.

Our Culture

Our principles are the standard we hold ourselves to. The right person for this role will align with them, live them, and push the team forward through them.